Push-to-Talk for Logistics and Mobile Distributed Workforces

Xtreme Snow Pros is a professional snow management company that provides upscale services to commercial clients in New Jersey, New York and Connecticut. The company uses the latest technology and equipment to provide clients such as BMW’s North American Headquarters and Columbia Presbyterian Hospital in New York City with top-notch service.

Managing over 70 seasonal employees working across a tri-state area (New york, Connecticut and New Jersey) proved complicated for owner Chris Marino. They contemplated spending $50,000 on Motorola radios, plus another $40 a month per user, until they found Voxer Business. They downloaded the Voxer Business app directly onto their seasonal employee’s phones, without having to purchase any extra equipment.

“We have to coordinate with more than 70 seasonal employees working across the region so we were searching for a cost-effective communication system to help dispatch, monitor, manage, and communicate with staff,” Chris explained to TMCnet. “Once we discovered the feature set available with Voxer Business, and that the subscription only cost per user/per month, we immediately knew we were choosing an affordable and full service communication solution for our particular business needs.”

Three features stood out to Chris immediately:

1. The superior controls provided by Voxer Business make it easy for Chris to onboard and remove seasonal employees, as well as pay for the exact number of accounts he needs, when he needs them.

2. The location data attached to every message sent on Voxer enables workers to send a vox when they get to the job location, saving the entire team time and money because employees no longer need to check in at a physical location.

3. They have fewer customer complaints because employees send photos of their jobs once they are completed, and a manager can approve the job on Voxer for Web and send the employee home, and then also send the photo directly to their customers.

These are just three ways Voxer Business has equipped Xtreme Snow Pros with the best technology to stay connected and ahead of Mother Nature when the winter storms hit. To learn more about how Chris and the Xtreme Snow Pros team are using Voxer Business, read the full case study.

Read Full Case Study

 

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