4 Ways to Boost Internal Communication in your Hotel

Every successful hotel brand works hard to provide excellent service to its customers, and providing exceptional service comes down to one simple thing – great internal communication. The staff must be ready to address guests’ needs during every minute of their stay, which requires a quick and effective way to communicate across departments. Making the right decisions in terms of internal communication strategies is the key to organizational excellence in the hospitality industry.

At Voxer, we have done a user study with our hospitality user base on the internal communication practices that have proven successful for them. Here are some valuable take-aways:

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5 Hotel Tech Trends to Watch in 2014 & Beyond

As technology continues to infiltrate every aspect of our lives, the hospitality industry is recognizing new ways to capitalize on technology to provide a better guest experience and increase staff productivity behind the scenes. Analyzing hotel technology trends in 2014 suggests that both large hotel chains and boutique hotels are examining and implementing mobile strategies to bring their hotel into the digital age.  Continue reading…


Voxer PRO: Solution for Event Management

Anyone who has ever planned a large event, understands how many logistical pieces must come together to make an event successful. These logistics cannot align successfully without fast and efficient communication. Event planners and staff have long relied on two-way radios or walkie talkies for event communication needs, but in the age of smartphones and ever-advancing technologies, walkie talkies are outdated and limited in features. Continue reading…