We are proud to announce that the Voice-to-Text Transcription feature is now available for Android users on Voxer PRO. This very useful feature transcribes your audio messages into text – so you can read them rather than listen to them.
For on-demand logistics and delivery teams, there is nothing more important than customer satisfaction. The lack of an adequate communication solution can make a huge impact to the bottom line.
Despite being a business model built upon the advances in mobile technology, many on-demand delivery teams still rely on traditional communication systems such as phone calls or text messaging (SMS) to communicate with service providers, co-workers and customers.
This means that field and support staff are making thousands of inefficient phone calls per day. They are sending text messages, which can pose a safety risk for those who need to drive, and difficult to scale for operation teams managing from headquarters.
High-performance walkie-talkie messaging tools for smartphones like Voxer outpaces phone calls and traditional texting by providing a solution that costs less and is faster than calling, offers multimedia functionality, works hands-free with a headset, and provides the flexibility to talk in real-time or save messages to listen to later. Voxer has over 120 global patents for this unique communication technology that is used in 200 countries and is the only tool that offers a true live streaming voice experience.
Here is how an all-in-one messaging tool like Voxer can make communication between field and support teams quick, easy, and efficient for ultimate customer service.
One of the most important decisions an on-demand business has to make is how to effectively communicate between field employees and their support team.
For a mobile workforce who is often engaged in time-sensitive activities involving customer service, and might need to connect with their support team immediately whenever a problem arises, having an instant communication tool has a direct effect on the bottom line. Each minute of wasted time with unanswered phone calls or pausing to send a text message decreases efficiency and ultimately increases costs.
Voxer PRO is the most efficient way to communicate during urgent situations and is a quick and effective alternative to phone calls and conventional texting.
We are excited to announce our Easy Talk widget for all Voxer users on Android devices! You can now listen and respond to chats directly from the home screen.
If you’re a Voxer Business user on an Android device, we have some exciting news… We recently launched a brand new app for Voxer Business users that you can access and download from Google Play with loads of exciting new features! Continue reading…
Voxer users with Android devices, we are excited to announce one of our biggest Android releases yet, Voxer for Android 1.6 with a widget! Voxer Business and Voxer Pro users can skip opening the Voxer app and now vox directly from the home screen of your Android devices.