Stop Making These 4 Customer Service Mistakes

Whether your business is hospitality, event management, field services, or transportation, the heartbeat of your business relies on your customer service. Poor customer service can make or break your customer’s experience, leaving them singing your praises to their friends and family, or refusing to use your service ever again

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How Technology is Changing the Field Services Industry

The results of a recent survey in Field Service News examined the impact of software usage in the field service industry. The survey examined four key areas of field service…

 

Announcing the Voxer Windows Desktop App

Great news for any Voxer Business users using Windows desktops and laptops, we have officially launched Voxer Windows Desktop! Now Windows users are able to easily send and receive live…

 

Announcing Voxer 3.1.0 for iOS

If you didn’t already notice, we released a new version of Voxer for iOS, Voxer 3.1.0!

 

5 Signs Your Company Needs Modern Push-to-Talk

Companies in manufacturing to field services to hospitality and transportation have long relied on two-way radios to deliver instant push-to-talk technology for their business needs. For many years, Push-to-Talk technology…

 

Voxer Community Outreach: GLIDE

This week, employees from the Voxer Team went to GLIDE San Francisco, a church and social services organization that feeds and houses San Franciscans in need. Founded in 1929, GLIDE’s…

 

Leveraging Instant Communication in the Hospitality Industry

Every hotel struggles at one point or another to nail down an effective communication system. One of the biggest considerations is what communication platform should your hotel use?