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The rising BYOD trend is no longer a movement, but a reality for many enterprises. According to Gartner, 38 percent of enterprises expect to stop providing devices to employees by 2017, and half will require workers to supply their own device for work purposes. 

With the rapid global adoption of connected devices, employees are, and will continue to use their personal devices for work related tasks. While there are risks to security, if implemented correctly BYOD can put you ahead of your competition by increasing your company's productivity, efficiency and profitability. Here’s how:

1. Cut Costs on Devices: The clearest benefit of embracing BYOD is that programs generally shift costs to the employees. The majority of people already own suitable devices, saving the company money on hardware, data and services. While some people could be expected to revolt against paying, the Good Technology State of BYOD Report states 50 % of enterprises with BYOD programs are requiring workers to cover all costs - and they are happy to do so. 

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2. Improve Employee Satisfaction: Workers are happier, and more comfortable using devices they know and love, instead of devices issued by the IT department. A survey from software and consulting company Avanade says 37% of BYOD organizations are more likely to report improved employee satisfaction, in addition to "a greater emphasis on creativity and greater ability to solve problems." 

3. Happy Employees = Longer Hours: As a result of being comfortable with their chosen devices, and having the option to work from anywhere, employees are more accessible and happy to put in extra hours. As reported in the BMC Software survey, BYOD employees work an extra two hours, and send 20 more emails per day. One in three BYOD workers checks work email between 6 a.m and 7 a.m, and one in four check between 11 p.m and midnight. 

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4. Access to Top Talent: Having grown up with technology, Gen-Y are tech-savvy and there's no question that millennials want employers to support BYOD. But why are they so important? By 2015, millennials will make up the largest segment of the workforce, according to the U.S. Bureau of Labor Statistics. This is putting pressure on enterprises to implement tactics to recruit and retain young talent, and BYOD will help with this. 

5. Option to Implement Mobile Apps: While most usage of BYOD comes from basic tasks such as emails, reading documents, and managing schedules, BYOD gives the option to take advantage of mobile applications that simplify business processes.  

6. End Result: Increased Productivity and Profits: All these factors combined empowers employees, which in turn increases productivity and moves the company's bottom line. Intel implements BYOD across 17,000 employees and in 2011 they reported an average increase in productivity of almost an hour a day. For the company combined, thats an annual productivity gain of 1.6 million hours. Not only does it affect productivity levels, but sales as well. The report by Avanade revealed that organizations adopting BYOD were 73% more likely to report improved sales and new customer acquisitions. What’s more, 58% reported a greater ability to bring new products and services to market, and 54% said their companies were more likely to report increased profits.

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BYOD has been called many things: a revolution, a trend, and even the IT departments nightmare. But perhaps the most fitting word to describe it would be inevitable. As corporate data shifts to online database software, and device ownership continues to increase, employees will use their devices for work related purposes.  While enterprises can condone BYOD, if managed properly the benefits of BYOD outweigh the risks.

How has BYOD helped your company realize greater efficiency and productivity? If you haven't implemented a program yet, maybe its time you consider.

Tagged in: Business

Exciting things happening here at Voxer! This week, the NASA Extreme Environment Mission Operations project (NEEMO) is using Voxer for primary communications and for potential use in future exploration missions, including trips to Mars! 

NEEMO is a NASA analog mission that sends astronauts, engineers and scientists to live in Aquarius, the world’s only undersea research station, to simulate space exploration conditions for field tests of new technologies and systems.

To simulate trips to Mars, Voxer implemented an artificial delay of between three and twenty minutes that replicates the delay between space explorers and mission control. During a demonstration with NEEMO 18, Voxer was able to ensure messages were delivered according to the simulated time intervals, creating a realistic experience for NASA personnel.


Voxer briefing for the NEEMO Mission Control Center

Voxer is being used as a communication solution for NEEMO because of it’s flexibility. Voxer can be used across a variety of networks, including GPRS, CDMA and WiFi and supports a wide variety of devices including desktops, tablets and smartphones running iOS, Android, or Windows operating systems. In this case, the network includes access via a buoy that is being buffeted by 15 knot winds and six foot seas. Additionally, Voxer is compatible with headsets for discreet communications, a benefit when users are in crowded conditions or need their hands free. Unlike live-only radios, all Voxer communications can be simultaneously recorded, so users can play messages back or archive audio for their records.

 “This engagement with NASA is a milestone project that demonstrates our ability to create products specifically designed for the most demanding conditions and mission-critical uses,” said Jim Panttaja, Head of Corporate Development at Voxer. “NEEMO is an incredibly impressive operation with far-reaching benefits and we are very pleased to be a part of it."

Tagged in: voxer

In August, Irv Remedios, President of Voxer, spoke at the TMCnet IT Expo in Las Vegas, and sat down to chat with Erik Linask from TMCnet. Check out the video below and watch them discuss:

  • The challenges with mobile messaging apps today

  • The current demand for messaging solutions from enterprises

  • Voxer's plans for the future

What do you think mobile communication is headed for businesses? Leave your thoughts in the comments below

Tagged in: Business

San Francisco - August 19th, 2014 - Voxer announced today it was named a finalist in the productivity category of CTIA’s Hot for the Holidays Awards competition. In time for the holiday buying season, the Hot for the Holidays Awards recognize the hottest mobile consumer electronics, including gadgets and accessories from entertainment and health to the connected car and home.

The Hot for the Holidays Awards ceremony will take place at the Connected Life Zone stage Wednesday, September 10 from 1:30 p.m. – 2:00 p.m.

Voxer is a free service that provides live push-to-talk (PTT) voice communications, along with recorded voice messages, text messages, photos and location sharing from any mobile device, instead of needing a separate walkie talkie. Users can download Voxer to any iOS, Android or Windows Phone device, and use it across WiFi and cellular networks, to quickly communicate, even across groups, regardless of location or device. Users can access past messages that they can play back, so communication is never missed and does not need to be repeated. Oftentimes tone and meaning gets lost in text-based tools, and Voxer provides the personal experience of a phone call with the convenience of email or text messages, increasing efficiency of communications. 

“Our goal at Voxer is to provide real time communications – including voice, text and multimedia – across any mobile device, and this recognition validates our efforts to help people increase their productivity through efficient communications,” said Irv Remedios, president, Voxer. “ With just a quick download from app stores, users can be up and running right away, communicating with each other or in teams, across geographies.”

“CTIA awards recognize the best and most innovative products and services for wireless companies looking to improve their operations and their engagement with their customers. Perfectly positioned for retailers to prepare for the holiday buying season, Super Mobility Week attendees will see what will be the next hottest devices and services,” said Robert Mesirow, CTIA Vice President and Show Director.

Along with CTIA’s two other awards programs, E-Tech Awards and MobITs Awards, there were almost 300 entries submitted and scored by more than 50 industry experts, analysts and media.

Super Mobility Week attendees and online users will also have the opportunity to choose a “Crowd Favorite” by voting for their favorite product, not just finalists, in each program. Online voting is open now and runs until Monday, September 8 at 5:00 p.m. ET. Super Mobility Week attendees can still vote via text onsite starting September 8 until 10:00 a.m. ET Wednesday, September 10.

Super Mobility Week will take place September 9, 10 & 11, 2014 at the Sands Expo & Convention Center in Las Vegas. 

Tagged in: Business

As technology continues to infiltrate every aspect of our lives, the hospitality industry is recognizing new ways to capitalize on technology to provide a better guest experience and increase staff productivity behind the scenes. Analyzing hotel technology trends in 2014 suggests that both large hotel chains and boutique hotels are examining and implementing mobile strategies to bring their hotel into the digital age. 

When almost every guest who walks through your doors has a smartphone, and your staff is also equipped with smartphones, the possibilities for technology become quite exciting. Hotels everywhere are recognizing this, and finding creative ways to use mobile phones to their advantage. Here are a few trends we’ve noticed:

1. Better, Faster WiFi: According to a report by Hotel Executive, the “average speed of a residential broadband connection is 5.1 Mbps”, while most 150 room hotels provide a standard 10 Mbps, “which would only deliver 1.4 Mbps per concurrent user - or just a fraction of what guests are accustomed to at home”. As more guests are traveling with more devices, tablets, and computers that require more bandwidth, hotels are investing in better WiFi networks and infrastructure for their guests. Faster, more reliable WiFi is also beneficial for hotel management and staff alike as it can streamline onsite communications, increase associate productivity and communication, and even enable managers to provide new services. 

2. More Automated Services: From check-in to room service, to requesting more towels, the availability of automated guest services is becoming increasingly popular. When offered, over 85% of guests use online service requests for room service to housekeeping. Additionally, the same poll showed that, 91% of guests said they either checked in, or would check in using an automated kiosk. As guests are able to perform more and more tasks everyday with the swipe of a finger, they will be expecting to do the same in their hotel room. 

3. "Smart" Room Keys: Hotels are increasingly working towards allowing guests to use their smartphones to unlock the doors to their rooms.  According to reports, Hilton is looking to make this feature available at most of the company’s hotels worldwide by the end of 2016. This comes as great news for hotel staff and guests alike as staff will not be required to issue room keys, and guests won’t need to worry about losing their keys or stopping by the front desk upon check in before heading up to their room.

4. BYOC (Bring Your Own Content): 99% of guests travel with at least one device. Of those, 40% travel with 3 or more. These devices do not only mean implications for bandwidth, but they also mean that guests are carrying their own content and entertainment with them. According to a Smith Micro Survey,”81% of travelers desire access to mobile video content at hotels, while 55% of travelers indicate the availability of mobile content influences their hotel or resort selection process”. It’s projected that syncing services allowing guests to attach their devices to the television will become increasingly popular as hotels compete to offer the best digital entertainment experience. 

5. Social Integration: Guest engagement will continue to involve guests and hotels interacting over social networks. To date, social networks are already a standard, but hotels should expect to see continued use of social media by guests to voice complaints, satisfaction, and general feedback. It’s important for hotel managers to view social media as an integral part of a hotel’s general customer service, instead of a separate entity. 

It’s clear that technology is making a big impact in the hospitality industry and will continue to transform the way hotels provide guest services. As guests expect more technological offerings from hotels, those that are able to provide the best customer experience in conjunction with technology will have the competitive edge. 

If you’re a Voxer Business user on an Android device, we have some exciting news… We recently launched a brand new app for Voxer Business users that you can access and download from Google Play with loads of exciting new features! 

If you are currently using the Voxer Business app found in Google Play, please download the consumer Voxer App, named “Voxer”, also found in Google Play to access all the new features. You can then uninstall the “Voxer Business” app from your device.

Download Voxer version 1.8.1 from Google Play to access new features such as:

1. Message Forwarding:  Forward your messages onto other colleagues for easier information sharing and collaboration. It works the same as forwarding your emails. Message forwarding is a great way to share information with your colleagues that would benefit from knowing the information, but were not in the original chat. Save time with Message Forwarding by forwarding messages onto other colleagues instead of repeating information. 

2. Easy Talk Widget: Install the Voxer Easy Talk Widget and vox directly from the home screen of your Android device. The Easy Talk Widget comes as great news and lots of time saved. Instead of navigating to the app, opening the app, and finding the chat you wish to reply to, you can now vox directly from the widget on your home screen. Even better, the Easy Talk widget works great with Walkie Talkie Mode. You can enable the Easy Talk Widget in your Voxer Settings.


3. Walkie Talkie Mode: Formerly known as Live Interrupt Mode, with Walkie Talkie Mode your phone has the ability to function like a two-way radio that can stream messages from your phone (or to a bluetooth or wired headset) even if your phone is locked and your Voxer app is closed. Better battery life, improved performance, and increased reliability are some of the improvements you’ll notice. 

4. New Headset Integrations: Voxer Business’ Walkie Talkie Mode now supports the Klein Triumph headset. Download Voxer v.1.8.1, to stream messages directly to your Klein Triumph headset. Did you know that you can buy some of our supported headsets directly from our website? Please visit the Voxer Store to see make any purchases. For a list of all supported headsets, please read our FAQ page

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*Note: If you already use the consumer Voxer app for personal use, please consider keeping the old Voxer Business application on your device, as well as the new Voxer, version 1.8.1 from Google Play to use both accounts at the same time. 

If you have questions or any feedback please email support@voxer.com

Tagged in: Business